Changing the Game in Originations: Part 1
Real Steps You Can Take, Right Now
In the three-part Changing the Game series, we explore composable workflows, agile campaign management, and the benefits of a modern, consolidated technology landscape.
To maintain its competitive edge, an auto lender's underlying technology must be inherently flexible. Legacy systems damage productivity and limit growth, but real features in Alfa Systems 6 - designed meticulously by our expert teams, and drawing on customer insights - align perfectly with those flexibility needs.
Workflow acts as the quarterback, orchestrating automation, queue management, and hand-off for manual intervention. Using Compose, personalised screens are created and included in workflows in seconds, improving flow and reducing users' cognitive load. Meanwhile, the Business Rules Engine presents users with relevant information dynamically. Together, these features deliver a clear and engaging experience, driving efficiency throughout the operation.
Bringing automation to credit and funding rates is a common focus for new technologies, but onboarding and embedding these innovations can be complex, often requiring deep engagement with platform vendors.
At Alfa, we believe such endeavours should be simple. With true application ownership in place, Alfa Systems 6 customers can be agile with their campaign management, and perform new integrations themselves.
A unified platform for wholesale, originations, and servicing simplifies operations and ensures consistent and accurate data sharing across pricing, credit, and funding processes - eliminating the need for complex system integrations.
This configurability allows for real-time data analysis, enhancing decision-making and strategic planning. Features such as the quick-quote tool ensure consistent pricing and customization, based on customer behaviour. Alfa Systems enhances customer and dealer experiences, enabling informed decisions, and supporting advanced features like multi-asset leasing and direct lending, all delivered through a proven and scalable methodology.
Part 1. Finding Efficiency with Composable Workflows
Successful auto lenders know that change must be met head-on. Whether they're navigating changing regulations, embracing disruptive technologies, or responding to evolving consumer demographics, change is an ever-present reality. To maintain their competitive edge, their underlying technology must be inherently flexible.
Systems that do not place flexibility at their center leave employees with inadequate ability, and leaders stuck; they are consistently limited by the platform.
Certain legacy systems, still in live production with auto lenders, do not place flexibility at their centre. They offer static or linear experiences, with little or no contextual personalisation, leaving employees with inadequate ability to present the most essential information to the right users at the right time, and ultimately damaging productivity. Furthermore, this leaves leaders and others tasked with business growth stuck; they are consistently limited by the platform.
Workflow, one of Alfa Systems’ longest-standing and most powerful features, acts as the quarterback - orchestrating automation, queue management, and hand-off for manual intervention. This is a key aspect of Alfa's market-leading approach to configurability and flexibility, and Alfa Systems 6 has built upon this with efficiency as a primary focus.
Using Compose - a compelling innovation that dramatically improves flow, while reducing time, click count, and cognitive load - screens, panels, and other UI components can be dropped simply into configured workflows, giving business users complete control over their value-added processes. With the ability to create and modify screens in seconds, tailored support for diverse user processes is easy.
Watch Compose in action:
Compose: Superpersonalised screen design
Compose works in tandem with Alfa Systems’ powerful Business Rules Engine, presenting users with relevant information dynamically, creating a clear and engaging experience, and driving efficiency.
Consider manual credit reviews, where that pertinent information varies by customer type, product, or originations channel. With Compose, the need for cumbersome, scroll-heavy interfaces - where the user needs to remember where all the key data points are hiding - is eliminated. Instead, users are presented with streamlined views tailored to their needs, fostering clarity and expediency.
This also applies to funding processes. While automation is a high priority, inevitably there are issues that must be resolved, such as differences between the offer and contract, customer and vehicle valuation, as well as aftermarket form validation. Alfa Systems 6 excels at presenting these issues alongside quick paths to their resolution, to ensure their swift and effective completion.
With Compose, the need for cumbersome, scroll-heavy interfaces - where the user needs to remember where all the key data points are hiding - is eliminated.
Alfa Systems 6 is designed meticulously by our expert teams, drawing on customer insights, and aligning perfectly with the diverse and high-flexibility requirements of auto lenders, regardless of size. Our technology platform is engineered to optimise efficiency, particularly in areas that necessitate manual intervention. We prioritise automation wherever it's possible, streamlining processes to minimise hands-on involvement.
To find out about how Alfa Systems 6 can transform your business, open up new revenue streams, and bring heightened productivity to your operation, visit alfasystems.com/6.
Frictionless for existing customers, Alfa Systems 6 is founded upon six pillars.
Already released
Coming in 2024
Systemised decision-making through AI and rules-based workflows.
Simple integration with market innovations and through Alfa’s trusted partner network.