User Group Privacy Notice
Overview
Alfa Financial Software Limited and its subsidiaries (referred to as "Alfa," "we," "us," or "our") value individuals' privacy and recognise their rights concerning the personal information collected from them. Alfa is committed to maintaining the security and privacy of the personal information we process. The following Notice applies to all clients' representatives who sign up and collaborate in the User Group.
Contacting Us
Alfa is the data controller responsible for overseeing questions in relation to this Notice.
If you wish to contact us to learn more about how we process personal information, exercise your rights, make a complaint, or discuss our practices, please e-mail our Data Protection Officer at dataprotection@alfasystems.com or write to us at the following address:
Data Protection Officer
Alfa Financial Software Limited
Moor Place,
1 Fore Street Avenue,
London EC2Y 9DT,
United Kingdom
What Information We Collect About You
The following table sets out why we process your personal information and our legal basis for processing your personal information. We may rely on more than one legal basis for processing your personal information, depending on the context of the processing activity.
When we refer to personal information, we're talking about any information that can identify an individual. This excludes information where the individual's identity has been removed (anonymous data).
| The Reason We Use Your Personal Information | What Personal Information We Collect | Legal Basis for Processing |
|
• Provide you access to the User Group Portal • Send out details about User Group activities • Address inquiries related to our services | Personal identifiers – your name, contact details (e.g. address, e-mail address, telephone number) | The processing is carried out under our legitimate interest to ensure you are informed of any new Alfa Systems releases or to discuss certain aspects of the Alfa Systems software. |
How We Collect Your Personal Information
The required personal information will be collected directly from you when you express interest and sign up to join the User Group.
Retaining Your Information
We will retain your personal information for the duration necessary to fulfil our agreement with you, provide requested services, for legitimate business purposes, or other essential reasons such as compliance with laws, regulations, or legal authorities. This includes purposes such as audit, security, fraud prevention, or safeguarding Alfa's legal rights. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymise it.
Where Your Information May Be Shared
Alfa ensures accountability among its employees, contractors, and suppliers to maintain the trust you place in us with your personal information. Alfa may share the information that is necessary to fulfil its interests, as detailed in the "What Information We Collect About You" section, with other Alfa entities, service providers, and business partners engaged to assist in managing the processes required to achieve those interests.
Additionally, although Alfa does not share your personal information with other members of the User Group, your personal information will be visible to other members during User Group activities.
Security of Your Information
At Alfa, safeguarding personal information is of utmost importance to us. We have established a comprehensive framework of cybersecurity and privacy measures, including encryption, to reinforce our commitment to protecting data privacy. Our adherence to ISO 27018:2019 and ISO 27001:2022 certifications underscores our dedication to maintaining robust security standards.
How We Transfer Information We Collect Internationally
To support our global operations and the purposes outlined in this Notice, we may transfer information worldwide and permit access to this information from countries where Alfa-owned or operated entities have a presence. Additionally, information may be shared with our service providers or business partners who are based in countries with potentially different privacy and data protection laws compared to your country of residence.
Please visit our Website Privacy Policy for a detailed account of our data transfer practices and the safeguards we have implemented.
Your Rights and Choices
We value your right to access and manage your information. The extent of personal information requested when utilising our services aligns with Alfa’s interests in delivering our services effectively to you. Alfa adheres to relevant data protection laws and regulations.
Please refer to our Website Privacy Policy for a detailed overview of how you can exercise your rights in relation to your place of residence or business.
Updates to this Notice
Alfa may periodically update this Notice to reflect changes in our operations and the manner in which we process your personal information. Any updates or modifications will be reflected in this Notice.
This Notice was last updated on 14th June 2024.