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Alfa Cloud

Secure, single-tenant Software-as-a-Service.

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Alfa Cloud delivers the full power of Alfa Systems as a service, without the overheads of provisioning, patching, recovery, or monitoring.

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Alfa Cloud provides our customers with all the benefits of secure, flexible, and highly available SaaS environments, powered by the AWS public cloud. Following a single-tenant model, each customer environment is deployed in a dedicated, isolated private network. Our customer environments are monitored 24x7, with a 15-minute response time for critical incidents.

Customers: manage your environment online.

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Data Guardian, Alfa's best-in-class approach to single-tenant SaaS resilience, combines dedicated isolated networking with multi-region and multi-cloud data backups to set new standards for data resilience and compliance. Provided as standard for all customers, the Data Guardian service includes 'triple shield' technology for nightly backups replicated to three distinct destinations: a dedicated vault in the primary customer-selected region, an isolated vault in a second customer-selected region, and a standalone second cloud platform.

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Alfa is compliant with ISO27001, ISO27018, and the SOC1 and SOC2 controls for availability, integrity, and confidentiality. We deploy Alfa Systems in geographical proximity to users while meeting data residency regulations, ensuring that performance and compliance requirements are met in the same solution.

Download Alfa Cloud: Architecting Value

A technical deep dive into the Alfa Cloud platform.

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The Alfa Cloud service is built on five core values: Security Above All Else, Built to be Integrated, Resilient to the Unknown, Outstanding Customer Service, and Optimised for High Performance.

Architecting Value outlines the platform’s architecture, expands on the values, and sets out additional optional features.

Download Architecting Value

Architecting Value: Highlights
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Security Above All Else
Security is the primary consideration in the design of the Alfa Cloud service. The platform employs vulnerability and threat management, a Security Operations Centre, and a layered network architecture. All traffic is end-to-end encrypted using TLS 1.2+, and all data is encrypted at rest.
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Built to be Integrated
Alfa Systems supports industry-standard integration patterns. This includes access to data via the Alfa Systems Operational Data Store (ODS) and various APIs. Single Sign-On (SSO) is also supported via SAML v2.0 or OIDC.
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Resilient to the Unknown
The platform is designed for high availability and resilience. Every component is deployed across at least two AWS Availability Zones, ensuring the solution continues to operate even with the loss of a complete data center.
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Outstanding Customer Service
The platform is operated and supported by a global team of experts. Alfa maintains a comprehensive program of audits to ensure the security and integrity of customer data, and works closely with AWS as a partner. The customer portal provides a single location to manage environments and download important compliance documents.
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Optimised for High Performance
Alfa Systems is optimized and tuned to offer its highest performance when running on the Alfa Cloud platform. Our engineering is focused on unlocking the full potential of Alfa Systems at any volume and usage pattern.
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Optional Features
Optional features can be enabled flexibly in the standard platform to meet specific requirements. These include a Managed OAuth Server, enhanced Disaster Recovery options, and a market-leading SaaS Escrow Service.

Hear from our customers

"Data security and access control are standout features, giving us complete confidence in the integrity and confidentiality of our information. The strong security posture and robust governance model align seamlessly with FCA requirements, demonstrating our commitment to running supported and well managed systems."

Matthew Colville-Foley, Head of Change Delivery, Novuna Business Finance

"Using Alfa Systems in the cloud has been a game-changer for our business. Being fully managed means fewer operational overheads, and this has freed up our IT team to focus on strategic initiatives. The high system availability gives us the confidence to handle our growing business needs, and the robust security measures provide real peace of mind. Meanwhile, Alfa's expert support ensures our systems are always running smoothly."

Nathan Smith, Chief Operating Officer, Arkle Finance

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Talk to us.

Alfa’s experience delivering efficient operations to complex top-tier lenders means we’re well placed to guide you in achieving your goals around originations, servicing, collections, and beyond.

Make an Enquiry | Request a Demo | Learn more about Alfa Systems